KRA-Approved eTIMS Integrator

Move beyond
spreadsheets.

Accounting, inventory, banking, POS & compliance — finally connected in one system.

eTIMS Ready
M-Pesa Integrated
Multi-Currency
Cloud Based
M-Pesa received
Bank matched
Low stock alert
This Month
Biotrack Tech BT
Revenue (YTD)
KES 8,924,600↑ 18.6% vs last year
Cash Position
KES 43,264.60↑ 12.5% vs last month
Receivables
KES 1,245,800● 1 overdue
Net Profit (YTD)
KES 1,234,700↑ 15.8% vs last year

Cash Flow Overview

This Month ⌄
1.0M800K600K400K200K0
May 8May 15May 22May 29
InflowOutflow

Invoices Overview

This Month ⌄
Paid28 (50%)
Pending20 (36%)
Overdue8 (14%)

Recent Transactions

View all
M-Pesa PaymentPayment received from 2547...821
KES 75,000Received
Customer InvoiceINV-2025-0321
KES 135,320Pending
Bank DepositAbsa Bank • 1234
KES 250,000Success

Low Stock Alerts

View all
HDPE - Black45 left
PP Granules30 left
Shrink Wrap20 left

Trusted by businesses across Africa

From chaos to structure.

Replace spreadsheets, manual processes and disconnected systems with one platform that brings everything together.

The old way

Disconnected. Manual. Error-prone. Hard to scale.

Spreadsheets everywhereMultiple files, formulas, and version confusion.
WhatsApp for ordersOrders, prices and stock updates lost in chats.
Manual calculationsHuman errors, duplicated work and time wasted.
Banking not reconciledUnmatched transactions and unclear cash position.
Stock uncertaintyNo real-time visibility. Out of stock or overstock.
2,920
Stock?- Item A - 10- Item B - 0- Item C - 5
Customer
Do you have stock for item X?
Yes, we have.
What's the price?
Ksh 2,920

The SooBooks way

Connected. Automated. Accurate. Built for growth.

Real-time dashboardsLive insights into sales, cash, profit and performance.
Centralized inventoryReal-time stock, locations, batches & valuations.
Bank & M-Pesa connectedAutomatic feeds, reconciliation & cash clarity.
eTIMS compliantGenerate KRA-compliant invoices with direct eTIMS integration.
Better decisionsAccurate data, fewer errors, more time to grow.
This Month ▾
Biotrack Tech LtdBT
Revenue (YTD)KES 8,924,600▲ 18.6%
Net Profit (YTD)KES 1,234,700▲ 15.8%
ReceivablesKES 1,245,800● 1 overdue
Cash Flow Overview
KES 2.5MKES 1MKES 0
InflowOutflow
Top Selling Items
ItemQty
HDPE - Black480
PP Granules320
Shrink Wrap260
Labels A4150
Recent Transactions
M-Pesa Payment75,000 Received
Customer Invoice135,320 Pending
Bank Deposit250,000 Success
Inventory Summary
Total Items1,248Low Stock28Out of Stock6
1,248
Automated reconciliationBank & M-Pesa matched automatically
Real-time inventoryLive stock across all branches
Faster month-end closeBooks always audit-ready
Multi-branch readyMulti-company from day one

Stop managing chaos. Start running your business.

SooBooks gives you clarity, control and confidence.

Everything your business needs. Connected.

Accounting, inventory, banking, POS, tax compliance and receivables — working together in real time.

Accounting

Invoices, journals, reports & real-time financial visibility.

Inventory

Track stock, valuation, movement & reorder levels.

Banking & M-Pesa

Reconcile bank & mobile money transactions automatically.

POS

Retail-ready POS integrated directly with accounting & stock.

eTIMS Compliance

Generate compliant invoices with direct eTIMS integration.

Multi-Currency

Handle local and international transactions with ease.

All modules. One system.

Real-time data. Connected workflows. Better decisions.

Explore all features →
Built for every business

One platform. Every industry.

SooBooks adapts to how your business operates. Powerful features. Industry-ready.

Whatever your industry, SooBooks fits the way you work.

Configure. Automate. Grow without limits.

See all industries →
eTIMS Integrated M-Pesa Connected Multi-Currency Payroll-Ready API Ecosystem Trusted by Kenyan businesses

Ready to move beyond spreadsheets?

Join thousands of businesses across Africa running smarter with SooBooks.

HomeIndustriesRetail
Retail Solutions

Everything retail,
beautifully connected.

From single stores to multi-location operations, SooBooks helps retailers manage sales, inventory, customers and finances in real time.

Smart POSFast checkouts, multiple payment options and real-time sales tracking.
Inventory ControlTrack stock in real time, get low stock alerts and manage multiple locations.
Customer ManagementBuild customer profiles, track loyalty points and run targeted promotions.
Sales & Profit InsightsLive dashboards and reports to help you make smarter, faster decisions.
Promotions & DiscountsRun promotions, manage offers and increase customer engagement.

Built for every type of retail business

Solutions tailored to your store, your customers and your goals.

Hardware Store

Tools, materials and equipment with accurate stock and easy reordering.

STOCK · LIVE
Drill Bit 6mm140
Steel Hinge 3"22
PVC Pipe 1"310
Supplier · Hardware Co.2 to reorder
Learn more

Supermarket

Streamline supermarket operations from fresh stock to daily sales.

POS · TILL 3
Fresh Milk 500mlExp 12d65
Brown BreadIn stock55
Cart totalKES 120
Learn more

Clothing Store

Manage fashion inventory, sizes, colors and collections with ease.

SIZE × COLOR
SMLXL
Learn more

Electronics Store

Track gadgets, accessories and warranties with real-time visibility.

SERIAL · WARRANTY
LED TV 43"SN-44712 yr
Smartphone XSN-99201 yr
Wi-Fi RouterSN-1185Exp
Learn more

Pharmacy

Stay compliant and manage medicines, prescriptions and health products.

BATCH · EXPIRYRx
AmoxicillinB-223109/26
ParacetamolB-118703/27
IbuprofenB-093411/25
Learn more

Book Store

Organize your books, authors and categories with powerful inventory tools.

CATALOG · ISBN
The Silent Tide978-1-23Fiction
Atomic Markets978-4-56Business
Beyond Stars978-7-89Sci-Fi
Learn more

No matter what you sell, SooBooks helps you sell smarter.

One platform. All your retail operations.

Run your retail business on one platform.

Sales, stock, customers and compliance — connected and real-time.

HomeIndustriesManufacturing
Manufacturing

Built for modern
manufacturers.

SooBooks helps manufacturers manage production, track materials, control costs, and deliver quality products on time.

Production ManagementPlan, track and manage production orders from start to finish.
Bill of Materials (BOM)Create multi-level BOMs and track raw materials accurately.
Inventory & Cost ControlReal-time stock tracking and FIFO costing for better margins.
Work Orders & RoutingManage work centers, operations and production routing.
Real-time ReportingInstant visibility into production, costs and performance.

Production Control

Line A · Shift 1
Running

Production Pipeline

6 stages
Prep28
Cut24
Weld19
Assemble12
QC6
Pack0

Work Orders

8 active
PO-000124Assembly
Office Chair · 250 units
72% completeDue Fri
PO-000123Welding
Steel Shelf · 120 units
48% completeDue Mon
PO-000122Cutting
Wooden Table · 60 units
21% completeDue Wed

BOM · Office Chair

3 levels
Office Chair1
Seat Assembly1
Foam Cushion1
Fabric Cover1
Steel Frame1
Steel Tube 25mm4
Bolt M612
Castor Wheels5

Material Allocation

Steel Sheet 1.2mm410 / 500 kg
Foam Sheet32 / 50 pcs
Fabric Roll19 / 50 m · low
Castor Wheels240 / 250 pcs

Work Centers

Cutting
85%
Welding
72%
Assembly
68%
Finishing
75%
First-Pass Yield96.4%
Passed 482Rework 14Scrap 4

Solutions for every manufacturing business

Industry-focused workflows for how you actually operate.

Plastic Manufacturing

Manage molding, extrusion and injection processes with precision.

Recipe & formulation management
Machine & mold tracking
Wastage & rework tracking
Learn more

Food Processing

Ensure food safety, batch traceability and compliance.

Batch & lot traceability
Expiry & shelf life tracking
QC checks & compliance
Learn more

Packaging Manufacturing

Control materials, production and conversions efficiently.

Roll & sheet inventory tracking
Job & order management
Machine efficiency (OEE)
Learn more

Furniture Manufacturing

From design to dispatch, manage every stage of production.

BOM & multi-level assemblies
Cutting list & material planning
Cost & profitability tracking
Learn more

Metal & Fabrication

Track raw materials, fabrication and job costing with accuracy.

Material requisitions
Job/Project tracking
Scrap & rework management
Learn more

Chemical Manufacturing

Manage formulas, batches and compliance with confidence.

Formula & variant management
Batch & lot traceability
Safety data & compliance
Learn more

Streamline your manufacturing operations with SooBooks.

Better control. Lower costs. Higher quality. More profit.

Simple pricing for
growing businesses.

Start small. Scale confidently. All the tools you need to run your business, in one connected platform.

Free

KES 0
per month + VAT

2 users
0 sub-companies
500/yr documents
Inventory
POS
Manufacturing
eTIMS (KRA)
Payroll
Start 14-Day Trial

Starter

KES 1,500
per month + VAT

5 users
1 sub-companies
Unlimited documents
Inventory
POS
Manufacturing
eTIMS (KRA)
Payroll
Start 14-Day Trial

Enterprise

KES 7,500
per month + VAT

50 users
10 sub-companies
Unlimited documents
Inventory
POS
Manufacturing
eTIMS (KRA)
Payroll
Talk to Sales
eTIMSCompliant
M-PesaIntegrated
AutomaticBackups
Role-basedPermissions
Multi-currencyReady
99.9%Uptime

All paid plans include a 14-day free trial. Cancel anytime. Setup and onboarding support available.

Find the plan that grows with you.

Start free, upgrade when you're ready. No hidden fees.

FAQ

Frequently asked questions.

Everything you need to know about SooBooks, pricing, onboarding, eTIMS and support.

Free onboarding supportOur team guides you every step of the way.
Secure & reliableEnterprise-grade security and 99.9% uptime.
Kenyan compliance readyKRA eTIMS compliant and local regulations built-in.
Real human supportQuick, friendly and available when you need us.
01Is SooBooks KRA eTIMS compliant?

Yes. SooBooks supports eTIMS invoice generation and compliance workflows for Kenyan businesses.

02Does SooBooks support M-Pesa integration?

Yes. Connect M-Pesa collections, reconciliation and payment workflows directly into your accounting and POS operations.

03Can I manage multiple branches or companies?

Yes. SooBooks supports multi-branch and multi-company operations depending on your plan.

04Is onboarding and support included?

Yes. Our team assists with setup, onboarding and migration support to help you get started smoothly.

05Can I access SooBooks from anywhere?

Yes. SooBooks is cloud-based and accessible securely from your office, home or branches.

06Can I upgrade as my business grows?

Absolutely. Start small and expand into inventory, POS, payroll, manufacturing and integrations as your operations grow.

Still have questions?

We're here to help you make the right decision for your business.

BioTrack Ecosystem

Start with SooBooks.
Expand as you grow.

SooBooks connects with the wider BioTrack ecosystem — payroll, communication, church management and custom integrations. Everything works together. Everywhere.

Finance, payroll, communication and operations — working from one shared source of truth.

One login. One system. Everything connected.
Real-time data flow across all apps.
Built for security, compliance and reliability.
See All BioTrack Solutions
Connected PlatformAll apps share data in real time.
Secure & CompliantYour data is protected and always compliant.
Scalable GrowthStart small and add more as you grow.
One Support TeamOne team across the whole ecosystem.

One ecosystem. Endless possibilities.

Start with SooBooks and connect payroll, SMS, church management and more as you scale.

HomeIndustriesDistribution
Distribution

Distribution that
moves on time.

SooBooks connects warehousing, dispatch and delivery so every shipment, transfer and route stays visible from pick to proof-of-delivery.

Dispatch & DeliveryAssign vehicles, dispatch loads and track every delivery to the doorstep.
Route MonitoringLive route progress, ETAs and exceptions across your fleet.
Inventory TransfersMove stock between warehouses and outlets with full traceability.
Multi-WarehouseReal-time stock and capacity across every location.
Fulfilment InsightsOrder-to-delivery times, fill rates and per-route costs.
SooBooksLogistics ControlLive
Live Deliveries
12 active
SHP-3391 · MombasaIn transit
SHP-3388 · NakuruDelivered
SHP-3390 · KisumuLoading
Dispatch Queue
ORD-7741KBR 21AReady
ORD-7740KCJ 88BReady
ORD-7738KDA 04CAssigned
Stock Transfers
WH-A → WH-B320Done
WH-A → Outlet 3180Picking
WH-C → WH-A90Queued
Dispatch Timeline · Today
Nairobi hub
08:00
10:30
12:15
14:00
16:30

Built for how distributors operate

From hub to last mile, connected end to end.

Last-Mile Delivery

Track every drop with live status and proof of delivery.

Driver assignment
Live ETA tracking
Proof of delivery
Learn more

Warehouse & Transfers

Manage bins, transfers and stock movement in real time.

Bin & location stock
Inter-warehouse transfers
Cycle counts
Learn more

Fulfilment Analytics

See fill rates, lead times and route profitability.

Fill-rate tracking
Route cost analysis
SLA monitoring
Learn more

Move more, with full visibility.

Connected warehousing, dispatch and delivery on one platform.

Run your distribution network on one platform.

Warehousing, dispatch and delivery — connected and real-time.

HomeIndustriesWholesale
Wholesale

Wholesale trade,
priced to scale.

Manage bulk orders, tiered pricing, supplier costs and customer credit in one place — so high-volume trading stays fast and profitable.

Bulk Order ManagementHandle large multi-line orders with allocation and backorders.
Tiered & Contract PricingQuantity breaks, customer price lists and special rates.
Customer AccountsCredit limits, statements and account balances at a glance.
Warehouse AllocationReserve and allocate stock across warehouses per order.
Invoice BatchingGenerate and send invoices in bulk, eTIMS-compliant.
SooBooksTrade DeskLive
Bulk Orders
This week
OrderCustomerQtyValue
WO-2231Mega Stores4,800KES 1.2M
WO-2230Jambo Mart2,150KES 540K
WO-2228Coastline Co9,400KES 2.3M
Tier Pricing · Sugar 50kg
Qty breakUnit price
1 – 50KES 6,400
51 – 200KES 6,150
201 +KES 5,900
Customer Balances
Mega Stores1.2M
Jambo Mart540K
Coastline Co2.3M
Invoice Batching
12 ready
Pending batch · 12 invoicesKES 4.8MBatch & send

Made for high-volume traders

Everything wholesale, from quote to settlement.

Pricing Engine

Tier breaks, contract rates and per-customer price lists.

Quantity-break pricing
Customer price lists
Promotional rates
Learn more

Credit & Accounts

Track balances, limits and statements per customer.

Credit limit controls
Account statements
Aging analysis
Learn more

Bulk Fulfilment

Allocate, pick and invoice large orders fast.

Stock allocation
Backorder handling
Batch invoicing
Learn more

Sell in bulk, settle with ease.

Tiered pricing, credit control and batch invoicing built in.

Run your wholesale business on one platform.

Bulk orders, pricing and customer credit — all connected.

HomeIndustriesAgro & Farming
Agro & Farming

Farming, managed
field to market.

Track harvests, seasonal stock, storage and procurement so every crop is accounted for from planting to the point of sale.

Harvest TrackingRecord yields by field, crop and season in real time.
Seasonal InventoryPlan around planting and harvest cycles automatically.
Produce StorageMonitor silo, cold-room and dry-store capacity.
Procurement FlowManage inputs, suppliers and deliveries in one place.
Farm AnalyticsCost per acre, yield trends and margin by crop.
SooBooksFarm OperationsLive
Harvest Tracking
Season 2
Maize · Field 4Harvesting
Tomatoes · GH-2Growing
Coffee · Block CFlowering
Storage Capacity
Grain Silo A82%
Cold Room47%
Dry Store68%
Procurement
Fertilizer · DAP4 tOrdered
Seedlings12kReceived
Animal feed2 tLow
Supply Chain
farm to market
FarmStorePackMarket

Grown for agribusiness

From the field to the final sale, fully tracked.

Crop & Harvest

Yields, fields and seasons tracked end to end.

Yield by field
Season planning
Loss tracking
Learn more

Storage & Cold-Chain

Capacity, spoilage and movement across stores.

Silo & cold-room levels
Spoilage alerts
Batch traceability
Learn more

Inputs & Procurement

Fertilizer, seed and feed managed by supplier.

Supplier management
Input scheduling
Cost tracking
Learn more

Turn every harvest into clear numbers.

Yields, storage and procurement connected on one platform.

Run your agribusiness on one platform.

Harvest, storage and procurement — connected and real-time.

HomeIndustriesServices
Services

Service delivery,
start to invoice.

Run projects, track billable time, allocate your team and invoice clients — with every hour and deliverable connected to your books.

Projects BoardPlan and track projects across stages and teams.
Time & Billable HoursLog time, track utilisation and bill accurately.
Client InvoicingTurn approved work into eTIMS-compliant invoices.
Resource AllocationAssign people, manage workload and avoid overbooking.
ProfitabilitySee margin per project, client and consultant.
SooBooksProject WorkspaceLive
Projects
9 active
Active
Website RevampAcme Ltd
Brand AuditZuri Co
In Review
App MVPTala
Done
SEO SetupMaviInvoiced
Task Timeline
Discovery
Design
Build
Billable Hours
A. Mwangi86%
L. Otieno72%
D. Kamau54%
Invoicing
3 outstanding
Outstanding · 3 invoicesKES 480KSend reminders

Built for service businesses

Projects, people and billing in one workspace.

Project Management

Boards, milestones and deliverables in one view.

Stage-based boards
Milestones & tasks
Client portals
Learn more

Time & Billing

Capture billable hours and convert to invoices.

Timesheets
Billable vs non-billable
Rate cards
Learn more

Profit & Utilisation

Track margins and team utilisation live.

Project profitability
Utilisation reports
Budget tracking
Learn more

Deliver work. Bill it. Grow.

Projects, billable hours and invoicing on one platform.

Run your service business on one platform.

Projects, time and invoicing — connected and real-time.

HomeIndustriesConstruction
Construction

Build on time,
on budget.

Manage project phases, materials, contractors and site costs — keeping every project, expense and approval under control from groundbreak to handover.

Project PhasesPlan and track every phase from foundation to handover.
Materials TrackingMonitor materials on site, ordered and consumed.
Contractor ManagementManage subcontractors, certificates and payments.
Site Cost & ExpensesTrack budgets, variations and expenses per site.
Procurement ApprovalsApprove purchase orders with full audit trails.
SooBooksSite ControlLive
Project Phases · Westlands Tower
On track
Foundation100%
Framing100%
Roofing60%
Finishing0%
Materials On Site
Cement240 bagsOK
Steel bars3.2 tLow
Timber1,100 ftOrdered
Site Progress
Westlands Tower72%
Ngong Villas34%
Thika Depot91%
Procurement Approvals
2 pending
PO-5521 · Steel supplierKES 820KApprove
PO-5519 · ElectricalKES 310KApproved

Engineered for builders

Every site, cost and approval in one place.

Project & Phases

Schedule phases, milestones and site progress.

Phase scheduling
Progress tracking
Variation orders
Learn more

Materials & Procurement

Track stock on site and approve purchases.

On-site material levels
PO approvals
Supplier costs
Learn more

Budgets & Costing

Keep every project on budget with live costing.

Budget vs actual
Expense capture
Job costing
Learn more

Keep every project under control.

Phases, materials and costs connected on one platform.

Run your construction projects on one platform.

Phases, materials and site costs — connected and real-time.

HomeIndustriesChurches & NGOs
Churches & NGOs

Ministry & impact,
clearly accounted.

Track giving, run campaigns, understand attendance and manage donors — with transparent statements and reporting your board and members can trust.

Giving AnalyticsSee tithes, offerings and pledges by fund in real time.
Campaigns & ProjectsRun fundraising campaigns and track them to goal.
Donor ManagementBuild donor profiles, history and communication.
Attendance InsightsUnderstand attendance trends across services.
Statements & ReportingIssue contribution statements and board-ready reports.
SooBooksGiving & MinistryLive
Giving by Fund
This month
KES1.84M
Tithes48%
Offerings26%
Missions16%
Building10%
Campaigns
Sanctuary Build74%
KES 7.4M of 10M
Youth Mission42%
KES 420K of 1M
Attendance
5 weeks
This Sunday1,284↑ 9%
Donor Statements
248 ready
Annual statements · 248 donors2025Generate

Built for churches & NGOs

Giving, people and accountability in one place.

Giving & Funds

Track every contribution by fund and member.

Fund accounting
Pledge tracking
M-Pesa giving
Learn more

Campaigns

Launch and monitor fundraising to goal.

Campaign goals
Progress tracking
Donor appeals
Learn more

Reporting & Statements

Transparent statements and board reports.

Contribution statements
Donor reports
Compliance-ready
Learn more

Lead with transparency and trust.

Giving, campaigns and reporting connected on one platform.

Run your ministry on one platform.

Giving, donors and reporting — connected and accountable.

← Back to home

Privacy Policy

Last updated: 28 May 2026

SooBooks is operated by BioTrack Tech Limited, a company registered in Kenya with offices in Nairobi. This Privacy Policy explains how we collect, use, share and protect your information when you use SooBooks and related services.

1. Information we collect

We collect information you provide directly (your name, business name, KRA PIN, email, phone number, billing details), information generated by your use of SooBooks (invoices, transactions, inventory records, log files, device and browser information), and information from integrations you authorise (KRA eTIMS, M-Pesa, banking connections).

2. How we use your information

  • To provide and improve the SooBooks service.
  • To process payments and manage billing.
  • To submit invoices and tax-related records to the Kenya Revenue Authority (KRA) via eTIMS, where you have enabled this.
  • To process M-Pesa transactions through Safaricom’s Daraja platform on your instruction.
  • To send service updates, security alerts and operational notifications.
  • To detect and prevent fraud and abuse.

3. Sharing of information

We do not sell your personal data. We share information only with: (a) the Kenya Revenue Authority via eTIMS when you transmit a record; (b) Safaricom PLC for M-Pesa transactions you initiate; (c) banks, payment processors and other integrations you connect; (d) sub-processors who help us run SooBooks (hosting, email, analytics) under written data processing agreements; and (e) authorities where required by Kenyan law.

4. Data retention and location

Your data is stored in secure cloud infrastructure, with primary hosting in Africa where available. Records you create are retained for as long as your subscription is active, and thereafter only as required by Kenyan tax, accounting and statutory laws (typically seven years for financial records).

5. Your rights under the Kenya Data Protection Act, 2019

You have the right to access, rectify, erase, restrict the processing of, and obtain a copy of your personal data. You may also withdraw consent at any time and lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya.

6. Security

We use encryption in transit (TLS), encryption at rest, role-based access controls, audit logging and regular backups. No system is perfectly secure; we will notify you and the ODPC of a personal data breach within 72 hours where required.

7. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences and measure aggregated usage. You can control cookies through your browser settings.

8. Changes to this policy

We may update this policy from time to time. We will notify you of material changes by email or in-product notice before they take effect.

9. Contact us

For privacy questions or to exercise your rights, contact us via WhatsApp on 0703 170 754 or through the BioTrack Tech website.

← Back to home

Terms of Service

Last updated: 28 May 2026

These Terms govern your use of SooBooks. SooBooks is operated by BioTrack Tech Limited, registered in Kenya. By creating an account or using the service, you agree to these Terms.

1. Your account

You are responsible for the accuracy of your account information, for maintaining the confidentiality of your credentials, and for all activity that occurs under your account.

2. Subscription and billing

SooBooks is offered on a subscription basis. Fees are quoted in Kenya Shillings (KES) and are exclusive of VAT unless stated. Subscriptions renew automatically unless cancelled before the renewal date. You can cancel at any time from your account.

3. Acceptable use

You agree not to misuse SooBooks. This includes not attempting to break our security, not reselling the service without written permission, and not using SooBooks for unlawful purposes under Kenyan law.

4. Your data and our data

You own the data you put into SooBooks. We act as a processor of your business data. We own SooBooks itself — the software, design, brand, and documentation — and you are granted a limited, non-exclusive licence to use it during your subscription.

5. Third-party integrations

SooBooks integrates with services such as KRA eTIMS, Safaricom M-Pesa and your bank. Those services have their own terms, and we are not responsible for their availability or accuracy.

6. Service availability

We work to provide a reliable service but do not guarantee uninterrupted availability. We will give reasonable notice of planned maintenance.

7. Termination

You may cancel your subscription at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use SooBooks unlawfully. On termination, you may export your data for a reasonable period before deletion.

8. Limitation of liability

To the maximum extent permitted by law, our total liability under these Terms is limited to the fees you paid for the service in the twelve months preceding the claim. We are not liable for indirect, incidental or consequential losses, including lost revenue or lost profits.

9. Governing law and disputes

These Terms are governed by the laws of Kenya. Any dispute arising out of or in connection with these Terms will be referred to arbitration in Nairobi under the Arbitration Act of Kenya.

10. Changes to these Terms

We may update these Terms. Material changes will be communicated at least 14 days in advance. Continued use of SooBooks after a change means you accept the updated Terms.

11. Contact

Reach us on WhatsApp at 0703 170 754 or via BioTrack Tech.

← Back to home

Data Protection

Last updated: 28 May 2026

BioTrack Tech Limited, the operator of SooBooks, complies with the Kenya Data Protection Act, 2019 (Act No. 24 of 2019) and applicable regulations issued by the Office of the Data Protection Commissioner (ODPC). This page sets out our commitments and processing practices.

Roles

For customer business data, you are the data controller and SooBooks is your data processor. We process data only on your documented instructions, except as required by Kenyan law (for example, when KRA requires the transmission of tax records).

Lawful basis for processing

  • Contract — to deliver SooBooks to you.
  • Legal obligation — to comply with KRA, Anti-Money-Laundering and other Kenyan statutory requirements.
  • Consent — for marketing communications and optional features you opt into.
  • Legitimate interest — for service security, fraud prevention and platform improvement.

Sub-processors

We use a limited list of sub-processors to deliver SooBooks. Notable categories include cloud hosting, email delivery, error monitoring, customer support tooling, and approved Kenyan integrations such as KRA eTIMS and Safaricom Daraja (M-Pesa). Each sub-processor is bound by a written agreement.

International transfers

Where possible, we host data within Africa. When data must be processed outside Kenya, we ensure appropriate safeguards under the Kenya Data Protection Act and contractual obligations with the receiving party.

Data subject rights

Data subjects may request access, correction, erasure, restriction, objection, or portability. Requests can be made to our team or directly to you as the controller; we will assist you in responding within the statutory timelines.

Data breach notification

If a personal data breach occurs that is likely to result in risk to data subjects, we will notify the relevant controller (you) without undue delay and, where required, the ODPC within 72 hours of becoming aware.

Security

We implement technical and organisational measures including encryption in transit and at rest, role-based access, audit logs, regular backups, secure development practices and staff confidentiality undertakings.

Data Protection contact

For DPA questions, breach reports, or to request a copy of our Data Processing Agreement, contact us on WhatsApp at 0703 170 754 or through BioTrack Tech.

Talk to us

Get in touch

Reach our team in Mombasa — by phone, email, or WhatsApp. Or visit us at our offices on the 4th Floor of Pacific Mall.

Office

4th Floor, Pacific Mall, Mombasa
Mombasa, Kenya

Send us a message

Fill in your details and our team will get back to you within one business day.

Or email us directly at info@biotrack.co.ke

Chat with us on WhatsApp